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One Army General / website-problems / PP Community resources loading blank pages on two PC browsers
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Christopher - Unmake Plastic 6/19/2023 10:49 PM
PP Community resource/build guides/plans/info loading blank pages on two PC browsers- Firefox and Edge. Example links: https://community.preciousplastic.com/how-to/set-up-a-sheetpress-workspace https://community.preciousplastic.com/academy/build/sheetpress (edited)
In this How-to we’re going to guide you through all the steps to set up a Sheetpress Workspace. Learn about plastic, how to find a space, get the Sheetpress, find customers and connect to the Precious Plastic Universe. Step 1-3: Intro Step 4-9: Learn Step 10-18: Set up Step 19-23: Run Step 24-25: Share
A series of tools for the Precious Plastic community to collaborate around the world. Connect, share and meet each other to tackle plastic waste.
πŸ‘€ 1
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thisislawatts 6/20/2023 1:37 AM
Thanks for the report @Christopher - Unmake Plastic, much appreciated. Would you be able to provide any further information about the specific OS and browser information? I was unable to recreate on Windows 11 using the latest version of Firefox and Edge.
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thisislawatts
Thanks for the report @Christopher - Unmake Plastic, much appreciated. Would you be able to provide any further information about the specific OS and browser information? I was unable to recreate on Windows 11 using the latest version of Firefox and Edge.
Christopher - Unmake Plastic 6/20/2023 1:45 AM
Thanks for your interest. Windows 11 Home, Firefox 114.0.1, Edge 114.0.1823.43. Updating both now.
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Christopher - Unmake Plastic
Thanks for your interest. Windows 11 Home, Firefox 114.0.1, Edge 114.0.1823.43. Updating both now.
Christopher - Unmake Plastic 6/20/2023 1:48 AM
Edge update to 114.0.1823.55 now sees the page. Firefox is still blind.
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thisislawatts 6/20/2023 1:52 AM
Thanks for the quick response. Would you be able to take a look at the browser console and flag any errors. To view the browser console log errors in Firefox on Windows 11, you can follow these steps: 1. Open Firefox: Launch the Firefox browser on your Windows 11 computer. 2. Access the Developer Tools: There are multiple ways to access the Developer Tools in Firefox:
  • Press F12 on your keyboard.
  • Right-click on any part of the web page and select "Inspect Element" from the context menu. This will open the Developer Tools.
  • Click on the menu button (three horizontal lines) in the top-right corner of the Firefox window, then select "Web Developer" from the dropdown menu, and choose "Web Console."
3. Open the Console tab: In the Developer Tools panel, locate the tabs at the top. Click on the "Console" tab to open the console panel. 4. View console log errors: The console panel will display any errors or warnings that have occurred on the current webpage. Any JavaScript errors, CSS issues, or other errors will be shown in this area. You can scroll through the log to view the details of each error.
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Christopher - Unmake Plastic 6/20/2023 5:38 AM
From the indicated location: Loading failed for the <script> with source β€œhttps://community.preciousplastic.com/static/js/main.fdd206b8.js”. sheetpress:1:2594
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thisislawatts
Thanks for the quick response. Would you be able to take a look at the browser console and flag any errors. To view the browser console log errors in Firefox on Windows 11, you can follow these steps: 1. Open Firefox: Launch the Firefox browser on your Windows 11 computer. 2. Access the Developer Tools: There are multiple ways to access the Developer Tools in Firefox:
  • Press F12 on your keyboard.
  • Right-click on any part of the web page and select "Inspect Element" from the context menu. This will open the Developer Tools.
  • Click on the menu button (three horizontal lines) in the top-right corner of the Firefox window, then select "Web Developer" from the dropdown menu, and choose "Web Console."
3. Open the Console tab: In the Developer Tools panel, locate the tabs at the top. Click on the "Console" tab to open the console panel. 4. View console log errors: The console panel will display any errors or warnings that have occurred on the current webpage. Any JavaScript errors, CSS issues, or other errors will be shown in this area. You can scroll through the log to view the details of each error.
Christopher - Unmake Plastic 6/21/2023 3:30 AM
From the indicated location: Loading failed for the <script> with source β€œhttps://community.preciousplastic.com/static/js/main.fdd206b8.js%E2%80%9D. sheetpress:1:2594
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thisislawatts 6/23/2023 1:17 PM
Thanks for the follow up @Christopher - Unmake Plastic, I believe that the Firefox browser is running a stale version of the site causing it to request files which are no longer available. I am little surprised by this behaviour as the site should be seamlessly updated with each release. I am not sure of your technical expertise but would you be up for trying some additional steps to address this in your Firefox browser?
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thisislawatts
Thanks for the follow up @Christopher - Unmake Plastic, I believe that the Firefox browser is running a stale version of the site causing it to request files which are no longer available. I am little surprised by this behaviour as the site should be seamlessly updated with each release. I am not sure of your technical expertise but would you be up for trying some additional steps to address this in your Firefox browser?
Christopher - Unmake Plastic 6/23/2023 6:38 PM
Absolutely... with your guidance- have at it!
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thisislawatts
Thanks for the follow up @Christopher - Unmake Plastic, I believe that the Firefox browser is running a stale version of the site causing it to request files which are no longer available. I am little surprised by this behaviour as the site should be seamlessly updated with each release. I am not sure of your technical expertise but would you be up for trying some additional steps to address this in your Firefox browser?
Christopher - Unmake Plastic 6/26/2023 3:22 PM
Thanks again for your interest- awaiting your instructions.
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thisislawatts 6/27/2023 4:32 AM
Apologies for the delay @Christopher - Unmake Plastic, I have been moving house in the real world πŸ™‚
4:33 AM
Here's how you can remove a service worker from a site using Developer Tools in Firefox. Mozilla Firefox: 1. Open the Developer Tools. You can do this by right-clicking anywhere on the page and selecting "Inspect Element" or by pressing F12. 2. Click on the "Storage" tab under "Application". 3. Expand "Cache Storage" under "Storage". 4. If there is a service worker, it will be listed there. You can delete the service worker related cache by right-clicking on it and selecting "Delete". 5. Go back to the "Service Workers" tab under "Application", and if there's a service worker running, click the "Unregister" button. 6. After unregistering the service worker, you should refresh the page to ensure the changes take effect.
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