archived-bazar-dev

The Bazar Work Group is coordinating the development and growth of the Precious Plastic Bazar. Goals

Become THE place to buy and sell machines, moulds, materials and products for small-scale recycling
Build a strong marketplace that enables smooth transactions between worldwide buyers and sellers
Improve UX/UI and make it simple to use
Grow sales and exposure of Precious Plastic workspaces

‍♀️Steward The current steward of this channel is @Kat How it works 1. The steward moderates the discussions, plans and decisions, coordinates tasks to be implemented, and gives updates on the development. 2. @Bazar Contributor contribute by testing and reporting on (new) features and pages, and by bringing up observations and suggestions to help improve the Bazar so that it can best serve the community’s needs. (If someone has a developer background and is keen to help implement on the backend, that would be amazing, too.)

Rules Same rules as One Army apply so let’s just be nice and respect each other.

How to join the Bazar team 1. Send a DM to @Kat with who you are and the type of activities you can help with.

Conversion rate of desktop vs. mobile. You can see desktop is considerably higher

Precious Plastic pinned a message to this channel. 4/26/2022 2:45 PM

we should invite ahmed here

@Ahmed Loudiyi he's here

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6:52 PM

@Kat how'd it go with shailesh on the paypal integration?

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Helloouu! Okay, so it was a little bit of a hassle to get the setup right, BUT now I figured it out and MADE A SUCCESSFUL ORDER THROUGH PAYPAL

. Will make instructions how to set it up and then it would be great to have some people set it up and test it before we announce it publicly!

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Joseph started a thread. 4/27/2022 11:27 AM

@Kat can you investigate why order 2058 's card was rejected? You can contact them directly via email and ask them what happened

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OK @Bazar Contributor s, we need to circle back on our feedback regarding terms and conditions. In summary here are main concerns:

It's new that that fee is charged on goods and shipping
Bazar should charge a subscription fee instead of transaction fee
Pointed out where sharing direct communication sources is needed (information on PO/invoices)
Said direct contact information is needed for setting up a direct call to build trust with the customer
Need ability sometimes to send a direct website link (guide on setting up one of the machines for example)
Need ability to speak directly to discuss customization
b2b transfer is still needed for many customers

Mattia started a thread. 4/27/2022 3:52 PM

First Bazar sprint was about leaking off the pla. For the next sprint theme I am thinking TRUST:

Reviews (getting old reviews, creating system for new ones)
Product listing improvements (getting in touch with sellers with poor listings)
Seller Profiles (making sure all have logos) What do you think

What's the general feeling about Bazar documentation? Currently on Community Platform. I am wondering if it is reaching a point where it might be good for the bazar to have its own in-depth documentation, both for buyers and sellers. Adding Q&A would also help tons. Any feelings about it? Thread them

OK @Bazar Contributor MEETING TIME to align. Want to finish sprint 1 and launch the next one. Can we do tomorrow at 11am PT (12pm CET)?

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@Joseph would you be able to share a cost breakdown of Q1 in #archived-bazar-sellers with fees collected and money invested (including @Kat and @Ahmed Loudiyi paychecks)? To involve sellers a bit in the behind the scenes and highlight the importance of fee collection.

Kat started a thread. 4/28/2022 11:52 AM

Guys just want to say that I am having a lot of fun working on Bazar with you. This thing has been on my plate for 3 years and has not been one of favorites until now !

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Email draft for the Terms & Condition notification: https://docs.google.com/document/d/11_c5uciLCi13_odX_oFOZLByR8hmylMf0ep-yvFd5SE/edit?usp=sharing I kept it quite short, hoping that more people will actually read it

Happy to receive feedback!

Mattia started a thread. 4/28/2022 5:42 PM

ℹ️ FYI The issue of the missing shipping info in the checkout should be solved now.

1

Just had an idea concerning reviews We can use the "order status" mechanism and add one that says "ask for review" and have this setup to send an automatic email to buyers asking for a review. Then it's super easy for sellers to ask

Joseph

Just had an idea concerning reviews We can use the "order status" mechanism and add one that says "ask for review" and have this setup to send an automatic email to buyers asking for a review. Then it's super easy for sellers to ask

Yes, good one. So after shipped, it would be that, and once you got your review you can set it to "complete" (or ideally it does it automatically).

actually I don't think it should be the seller who has to actively ask for it. I think it should be the buyer who sets to "order received" and then automatically gets an a notification to write a review

(edited)

Do we think reviews have more chances coming from Bazar or directly from sellers? When a platform begs me for reviews I almost never do it.. if a person would ask me maybe I could spare the 5mins..

Hello people! Few pieces of information regarding the Bazar Sprint #2 call tomorrow. Time: 3pm CET Location: https://meet.google.com/cby-uoig-qse?authuser=0&hs=122&ijlm=1651476427352 Moderator: @Joseph Notes: @Kat ? Agenda topics:

Current conversion rate and data analysis

How to increase conversion rate on the Bazar Outcomes:

Conversion rate goals

Action plan with tasks and responsibilities

Roadmap and deadlines See you there

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Hey team! Been reworking the messaging system to include the new t&c. As it happen one change lead to another (can't help it) and made a few changes to make the messaging experience a little more trustworthy. Let me know what you think! One thing I've added out of pure speculation is a "live fee/investment dashboard", the idea would be to have a webpage showing current fees collected vs investments made on the bazar to highlight how no one is getting rich with the fee and hopefully convince people not to leak

(edited)

Hi team, is there any quick research I can make that can be helpful for tomorrow's call? -Does anyone need to know best practices from other marketplaces on specific Trust/UX subjects ? -Or I was thinking if searching for apps on the cs-cart marketplace for Trust/CRO could be helpful? -Or if you would just want to have a general introduction on conversion rates? (principals, metrics, methods) Let me know what could be helpful @Joseph @Mattia @Kat

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Mattia started a thread. 5/3/2022 9:28 AM

I think we might need someone shuffling homepage listing (weekly? bi-weekly?) Very static at the moment not really looking like a marketplace. Would this be something for@Kat ?

Mattia

I think we might need someone shuffling homepage listing (weekly? bi-weekly?) Very static at the moment not really looking like a marketplace. Would this be something for@Kat ?

Didn't we say once a month?

Ah ok sorry, but then april wasn't done? Beyond the detail I was more curious if that would be on your plate.

Hi @Kat can you check in with the customer about why Order ‎#2070 was rejected ?

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Ok notes document for the meeting https://docs.google.com/document/d/1c3r5Ay4wqcgqs-xDThZ7p5dcv55Ssj95cbeLGQpeXNE/edit @Kat would you be up for note taking?

Notes May 3rd

Bazar Sprint Meeting Meeting May 3rd, 2022 Agenda Welcome We are trying to keep things as open and transparent as possible. In the end we are all surviving on this platform. So let’s build it together. I will moderate the session Katharina is our note taker Two groups - participants and spe...

2

1

Joseph

Ok notes document for the meeting https://docs.google.com/document/d/1c3r5Ay4wqcgqs-xDThZ7p5dcv55Ssj95cbeLGQpeXNE/edit @Kat would you be up for note taking?

@Joseph do you have the conversion rates numbers for mobile and desktop? I'm also trying to find cart abandonment rates, do you already have them ? (edited)

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I worked with these people before for conversion rate optimization, a bit pricy but was very effective for my e-commerce store Also, they're specialized on landing pages rather than marketplaces, but they master their general principles, and we can book a 45min consultancy call for free to hear their thoughts https://rocketpage.agency/

youssefbouziane98@gmail.com

E-Commerce Conversion Optimization Agency - Rocketpage

RocketPage is a cost-efficient solution to bring ROI-driven results to your e-commerce stores through customer-centric landing pages & conversion rate optimization.

Eyo, this is the email I would send for Paypal (in case you want to have a quick look? @Mattia ) https://docs.google.com/document/d/11_c5uciLCi13_odX_oFOZLByR8hmylMf0ep-yvFd5SE/edit#heading=h.18rpnijpcmfe Was hoping I can link to the guide on the academy, but still waiting (and asking) for it to be approved to be live. So guess I'll just send it with the google doc as guide for now, should be fine no?

Google Docs - create and edit documents online, for free.

Create a new document and edit with others at the same time -- from your computer, phone or tablet. Get stuff done with or without an internet connection. Use Docs to edit Word files. Free from Google.

Also, FYI: For the month of April we are sending out invoices to 9 sellers, adding up to a total amount of 682.10€ of Bazar fees to be collected. (7 invoices sent, for two I'm waiting for seller information/confirmation about address and VAT number)

Kat started a thread. 5/3/2022 4:59 PM

Hi @Ahmed Loudiyi , following up on our discussion regarind what time people most visit the Bazar, here is that data. Looks like between about 2pm and 8pm

8:39 AM

It makes sense because it's when both the EU and USA is awake

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just FYI guys I broke something on the Bazar this morning. Trying to get it fixed with the upwork dev - the "add to cart" and "message vendor" buttons are missing for product listings that have no shipping enabled for the buyer location

Joseph

Hi @Kat can you check in with the customer about why Order ‎#2070 was rejected ?

Not enough $$$$?

Ok @Bazar Contributor s, here are the next steps after yesterdays meeting! Sprint #2: Conversion Rate Optimization Dates: May 4th - May 18th Tasks: https://view.monday.com/1687286186-81baee430573198796d1ad2da7b50446?r=use1 Video explainer: https://www.loom.com/share/41b5458ebc894a8faa49f4d66301a2a0 Check-in meeting: Tuesday May 10th, 10am PT (11 CEST) (edited)

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Thought, should we not have a #

bazar-buyer to help customers with inquires here on Discord?

first successful Paypal transaction

2

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Joseph started a thread. 5/4/2022 7:12 PM

Method field in the backend has bug? shouldn't it say stripe or paypal?

Mattia

Method field in the backend has bug? shouldn't it say stripe or paypal?

Ya but not a huge deal i guess

Joseph

Ya but not a huge deal i guess

no no we have greater issues but was just confused

REVIEW FLOW. I changed the status to "Awaiting Review" (wording made more sense) and wrote an email that can at least work for now. What i don't like is that customers have to (1) click on the order, (2) click on seller to go to the profile, (3) scroll down to leave a review. And that is now for people who either have patience or know where to actually click. Very inconvenient process. Would love to be able to put a "Post review" button (or at least a hyperlinked text) into the email that directly links to the seller profile, or maybe even directly to the page with the text field for the review. Does anyone here know how to do that in CS-cart? Or would that be dev-topic? or plugin?

BADGES

FYI I closed the listings for metal production's account as they haven't been replying to my emails (asking for invoice information) for weeks and didn't pay the bazar fee invoice of March and April. I also closed BMH Solutions listings a while ago as customers reached out to us saying they didn't hear anything from them for weeks while trying to get news about their paid order. Have made multiple efforts to reach out to Baki (BMH) and push them to update their customers. That situation seems to be solved now, BMH had a very busy time and delayed with a lot of orders, but now seem to get it under control again. Will keep an eye on it and listings closed until customer confirm that it's resolved. Thought this is information the whole team should know about - also, if you have any similar cases / special relationships with sellers, please let me/the team know, so we are all aware

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Hey I won’t be joining todays meeting, still quite sick and won’t be that useful, sorry about that team!

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1

now this guy needs a shorted name

Forgot to add today in the meeting, in the review email we should also nudge buyers to sign up to the map (that's always been the missing puzzle piece, the thousands of people buying machines and disappearing) (edited)

This is what results look like from our sprint so far!

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Joseph

This is what results look like from our sprint so far!

aiming at 1% correct? hopefully the design changes also improve!

Joseph

This is what results look like from our sprint so far!

Is this since may 6th?

Heyall made a bunch of changes across the Bazar both desktop and mobile. My god, I bet our conversion on mobile was low

would very much appreciate extra pair of eyes checking through the Bazar and sending in CSS bugs/improvements to be implemented.

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Kat started a thread. 5/12/2022 3:45 PM

weird thing happening with the shipping calculation on the homepage

Joseph

weird thing happening with the shipping calculation on the homepage

Hm is this still there? I can't see it on my side (desktop - safari, chrome, firefox)

Kat

Hm is this still there? I can't see it on my side (desktop - safari, chrome, firefox)

Can't reproduce it either

Ok must be fixed

Ok, so a few bugs I want to give to the devs that I would like to get green light for:

1. Message notification even though no message was written I tested some more and realised it happens without even sending a message, but by just clicking on "contact seller".

2. Shipping setup When setting up price for "everywhere else" or a specific region (europe, asia...), it still shows "no shipping to your area.

3. Incomplete orders / Paypal not working Would like someone to look into those incomplete orders, especially the one from Touba signs where it doesn't get directed to paypal even though its set up (see video) --> or does anyone have an idea for this? Also:

4. Precious Plastic India's profile is shown very differently to others: https://bazar.preciousplastic.com/index.php?dispatch=companies.view&company_id=643 And products are not shown. Any idea anyone? (see image attached)

5. Adjust listing for no shipping enabled Buyers should not be able to see the "add to cart" or "quantity" button if the seller has not enabled shipping to their location

= not started

= posted on upwork

= under construction

= paused

= fixed (edited)

All Sellers :: Precious Plastic India

Maybe we should limit paying options to stripe & paypal?

Mattia

Maybe we should limit paying options to stripe & paypal?

applepay is a thing through stripe

working on CS CART feels like being back to 1992

(edited)

Hey All, Just been looking through the bazar. There are a few items on there that are not really related to recycled plastic (Like metal casting moulds) and some other really random products. Do you think that maybe these products confuse the buyer or make the bazar look messy? Would it maybe be an idea to include in the terms some guiding principles of products/items that should and shouldn't be on the bazar? (edited)

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Rory - Sustainable Design Studio

Hey All, Just been looking through the bazar. There are a few items on there that are not really related to recycled plastic (Like metal casting moulds) and some other really random products. Do you think that maybe these products confuse the buyer or make the bazar look messy? Would it maybe be an idea to include in the terms some guiding principles of products/items that should and shouldn't be on the bazar? (edited)

Yes, that's not so good.

Wondering if we even need a notice about this in the T&C or if it's a pretty clear thing and we can just remove and notify them? But I guess probably it's even better if it's black on white (?) @Joseph thoughts?

Kat

Yes, that's not so good.

Wondering if we even need a notice about this in the T&C or if it's a pretty clear thing and we can just remove and notify them? But I guess probably it's even better if it's black on white (?) @Joseph thoughts?

I think both. We can just remove but we should stick it somewhere in the terms and conditions

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@Rory - Sustainable Design Studio thanks rory, makes a lot if sense.

No problem

Hello Team Updates concerning my experiment with the Zoho app to contact visitors. I've sent approximately 100 messages and received a 10% response rate. My goal is to send 200 more in the next couple of days (we have 7 days left in the trial period) My message so far is generic, something like "My name is Ahmed and I'm here to help you navigate your journey in the Bazar, how is your visit going so far? Are you having any difficulties finding what you're looking for? The breakthrough of early responses is: -How to do find sellers who ship to my country? (I live in Ghana, Zambia) -Is there a map to see who produces what and where they ship -I have a project, and I need assistance to plan and finance it, can you help ? -I'm looking for a flower pot mold. -Can you show me images and videos, case studies of machines working together, or a project working with your machine ? I tried to create a bot to go faster, but my 2 attempts so far have failed, I'm going to try again. Once I start getting a good number of answers, I'll start declining my questions. Let me know any suggestions. @Joseph @Kat @Mattia

@Rory - Sustainable Design Studio thanks rory, makes a lot if sense.

https://www.loom.com/share/b1df010a31b04a79b034f723b579cc4e

10:15 AM

@Bazar Contributor give me some feeedback on this vid!

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Really good

Very informative, I wish there was a mention to payments.. abrupt ending

Where do we see this be? Academy?

Payments is a good one. Having both Stripe & PayPal where possible. Just a note on shipping. Updating prices for shipping is slow, but also right now prices are going up fast due to the fuel prices. (50% more in 8 weeks) I would maybe point out to sellers to really know their numbers and update these regularly. Don't leave them on a listing and forget about them. Otherwise the smaller items might be sold on a loss/be cancelled.

fonts on the bazar arent loading properly

Hugh

fonts on the bazar arent loading properly

That is on purpose I believe

ℹ️ FYI: All bazar fees are now paid for March & April

(edited)

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Kat

ℹ️ FYI: All bazar fees are now paid for March & April

(edited)

Metal production paid ?

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This should say “contact information”

Hugh

This should say “contact information”

Also "reduces" . Also we can make refrain more simple. @Kat here's the full sentence "Please don't share your contact information with the seller or process the payment off the Bazar. The Bazar keeps a transparent record of the transaction and reduces the risk of fraud". (edited)

12:42 PM

This image also lookin pixelated

Joseph

Also "reduces" . Also we can make refrain more simple. @Kat here's the full sentence "Please don't share your contact information with the seller or process the payment off the Bazar. The Bazar keeps a transparent record of the transaction and reduces the risk of fraud". (edited)

Also on monday.com if needed @Kat

alert-icon.svg

1.44 KB

Hugh

This should say “contact information”

Yeah, still work in progress, I raised all of those issues already to the dev, he's not done yet

Helloo. So, we seem to have a little issue here. I provided FTP access, but it doesn't seem to work for the dev. He keeps on asking for Cpanel but we don't have that as far as I know. - any idea about this? @Mattia@Joseph, anyone?

Kat

Helloo. So, we seem to have a little issue here. I provided FTP access, but it doesn't seem to work for the dev. He keeps on asking for Cpanel but we don't have that as far as I know. - any idea about this? @Mattia@Joseph, anyone?

@Kat might need new ftp login details

Joseph

Click to see attachment 🖼️

Yeah, that was what I remember too. How do we get phpmyadmin details?

Kat

Yeah, that was what I remember too. How do we get phpmyadmin details?

@Mattia any idea?

Well I guess the question is where is the bazar hosted?

Mattia

Well I guess the question is where is the bazar hosted?

@Kat has the hosting details login . Says anything in there about phpmyadmin?

Kat pinned a message to this channel. 5/20/2022 5:51 PM

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UPDATE

Messenger nudge + growing text box!

I think it is our responsibility to intervene here in supoort of the customer https://bazar.preciousplastic.com/my_admin_panel.php?dispatch=messenger.view&ticket_id=2396

any idea why el tornillo mould disappeared? Out of stock?

Hey guys do you think we can ask any product on the landing to have shipping setup to EU, US at least?

Mattia

I think it is our responsibility to intervene here in supoort of the customer https://bazar.preciousplastic.com/my_admin_panel.php?dispatch=messenger.view&ticket_id=2396

I'm already in touch with the customer (and seller too) (edited)

Mattia

Hey guys do you think we can ask any product on the landing to have shipping setup to EU, US at least?

Yes, didn't we agree on that already?

Mattia

any idea why el tornillo mould disappeared? Out of stock?

Which one was it? We can check the status of it

Kat

Which one was it? We can check the status of it

vase mould

Mattia

vase mould

Yep, out of stock

I hope sellers are aware of this stock thing and that their listings will not be shown if the stock is out.....

I encountered a bunch actually

Joseph

I hope sellers are aware of this stock thing and that their listings will not be shown if the stock is out.....

Hm yes, could maybe also be something we deactivate? Feels like not a lot of people actually work like this, but rather just produce by order

@Rory - Sustainable Design Studio you have thoughts about this inventory thing??

Having the item disappear when OOS I didn't know, so I suspect many others might also not know. I however do use the stock to prevent surges in orders I can't handle (Shredders and Moulds). Although more important on more larger platforms (Ebay). Having the ability to allocate stock for the seller will be helpful as the Bazar gains more and more customers preventing us from getting overwhelmed with orders. That being said I don't use it for the larger items at all due to these being made to order. What I do try to do is adjust my lead times accurately. In summary I would keep it but tell everyone what happens when you are OOS.

1:48 PM

When I get an OOS alert email. I check the listing, check my projected fabrication of said item and update a listing to a number I can deal with or adjust the processing time.

Thanks @Rory - Sustainable Design Studio ! Do you currently get an OOS email from the Bazar?

I do, straight after a sale of the final item "Low Stock Alert" or something.

Yes, can confirm the email. That's probably clear enough

Kat

Yes, didn't we agree on that already?

ok and what would be the process to implement this? I've shuffled the homepage for June but many would need to adjust their shipping, would this fall on your plate @Kat ? @Joseph ?

awesome

Mattia

ok and what would be the process to implement this? I've shuffled the homepage for June but many would need to adjust their shipping, would this fall on your plate @Kat ? @Joseph ?

This would normally fall on bazar product manager . As Kat was overloaded, this got shifted to yours for this month

Joseph

This would normally fall on bazar product manager . As Kat was overloaded, this got shifted to yours for this month

Ok so send them a message from pp account on bazar chat?

Mattia

Ok so send them a message from pp account on bazar chat?

No. we would simply only put the listings up that have this enabled

I don't know how you guessed so accurately @Mattia , but Bazar sales are currently at 31,835 euros for May

7:31 PM

Wish my crypto bets were like that

Joseph

This would normally fall on bazar product manager . As Kat was overloaded, this got shifted to yours for this month

@Mattia if you send me the products you would like to put on the homepage but don't have the shopping set up, I can reach out to them :)

Rory - Sustainable Design Studio

I do, straight after a sale of the final item "Low Stock Alert" or something.

What if there was a follow up email a number of days / weeks later, which said "Your item has been out of stock for 2 weeks now, so we went ahead and disabled it to make sure the Bazar doesnt get too full! To reactivate your item, its as easy as logging into your account and adding some stock" (or something along those lines...) This way ghost products will just fade away, and real sellers who dont re-stock within a timely manor get a nice little call to action. (and once implemented, it wont need any external input)

@Kat the current homepage is my preferred selection for June.. if we could get those sorted with shipping would be great.. AND ye we need a better process (edited)

5:42 PM

@Taylor like that

hey @Kat there is a link to newbazar here

@Mattia what's happening here? Screen from tablet.

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12:11 PM

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Rory - Sustainable Design Studio

@Mattia what's happening here? Screen from tablet.

thanks man, looking into that asap!

Hey channel, I am new here. Looking to support the team in further optimising how changes are made to the bazaar with the aims of:

Lowering the risks associated with changes
Improving resilience to context lose events (new developers, broken servers)
Automating manual processes
++ Open to suggestions on other areas of investigation I've been contributing to the Community Platform since October '21, a software worker based in the Netherlands. AMA!
Community Platform contributions – https://github.com/ONEARMY/community-platform/graphs/contributors
Obligatory empty personal website – https://www.thisis.la
Longer form resume – https://www.bestemployeeever.com

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What hosting package are we currently using? I am looking at https://simtechdev.com/services/servers-infrastructure/cloud-hosting, is that the right one? Two things it would be good to understand is if we are taking advantage of these items: 1. Staging Environment 2. Daily Backups

Looking on the production server I have found a git repo, appears to be from the folks at simtechdev. Between their last saved change and the current version of the deployed files there have been approximately: 1,857 changed files with 76,820 additions and 30,756 deletions.

Mattia started a thread. 6/13/2022 9:54 AM

thisislawatts

Looking on the production server I have found a git repo, appears to be from the folks at simtechdev. Between their last saved change and the current version of the deployed files there have been approximately: 1,857 changed files with 76,820 additions and 30,756 deletions.

Slow progress. Currently getting 500 responses locally when working with the CSCart Docker base

https://github.com/cscart/development-docker/ (edited)

2:11 PM

Hi @thisislawatts ! Thanks for taking a look at this stuff. Luckily we have @Taylor coming on board to the Bazar team to assist on the tech side . We are kicking off a new team on the bazar next week , so I think it makes the most to hold off on deciding the best course of action until then so that Taylor can help implement. But if you need any other information from us to help understand the current state of affairs, please let me know.

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Joseph

Hi @thisislawatts ! Thanks for taking a look at this stuff. Luckily we have @Taylor coming on board to the Bazar team to assist on the tech side . We are kicking off a new team on the bazar next week , so I think it makes the most to hold off on deciding the best course of action until then so that Taylor can help implement. But if you need any other information from us to help understand the current state of affairs, please let me know.

Sounds great. I'm not looking to make any changes at this point, happy to defer to @Taylor on best path forward and avoid any double work. To summarise steps I have taken so far are: 1. Identified daily backup and staging site are available within current hosting package. Suggested next steps, confirm they function as expected. 2. Attempted to create local development environment as alternative to developers working directly on production site. Suggested next steps, support from CS Cart specialist dev to get it up and runnning. 3. Created backup of core application files as of Sunday 12th June in private GitHub repo. Suggested next steps, identify blockers to adopting git flow for deploying changes to staging and production environments. (edited)

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thisislawatts

Sounds great. I'm not looking to make any changes at this point, happy to defer to @Taylor on best path forward and avoid any double work. To summarise steps I have taken so far are: 1. Identified daily backup and staging site are available within current hosting package. Suggested next steps, confirm they function as expected. 2. Attempted to create local development environment as alternative to developers working directly on production site. Suggested next steps, support from CS Cart specialist dev to get it up and runnning. 3. Created backup of core application files as of Sunday 12th June in private GitHub repo. Suggested next steps, identify blockers to adopting git flow for deploying changes to staging and production environments. (edited)

Hey Luke! This is awesome stuff. I’m going to help streamline the process of dealing with freelance developers, as a matter of priority and tighten up access to various bits and pieces - staging and backups are high on the list too! If our current hosting setup allows for daily backups and hosting a staging site on a subdomain, and you already have the logins - then if you’d like to proceed with #1 then that would be a great help! I’m not aware offhand the specs of our VPS, do you foresee any issues with it running prod and staging as is?

Taylor

Hey Luke! This is awesome stuff. I’m going to help streamline the process of dealing with freelance developers, as a matter of priority and tighten up access to various bits and pieces - staging and backups are high on the list too! If our current hosting setup allows for daily backups and hosting a staging site on a subdomain, and you already have the logins - then if you’d like to proceed with #1 then that would be a great help! I’m not aware offhand the specs of our VPS, do you foresee any issues with it running prod and staging as is?

I haven't got log in details yet for the hosting control panel. I believe that the current hosting package is Basic VPS https://simtechdev.com/services/servers-infrastructure/vps-hosting I have limited visibility on the current resource utilisation of the production environment, so not sure at this stage whether we would be able to run a full replica as a staging site. It would also be good to understand the level of isolation available on the staging instance.

Managed VPS Hosting — Simtech Development

Managed VPS hosting for CS-Cart and Multi-Vendor High performance eCommerce VPS hosting for CS-Cart and Multi-Vendor. Fully managed, secure and stable

Eyyy, was somehow more tricky than expected, but we finally managed to fix the "AWAITING REVIEW" email, so that it links directly to the seller's profile.

Tested in on a purchase of my own seller account as well as from other sellers and it seems to work fine

Can we share this with all Sellers now? Might be worth a little bulk email to the sellers to let them know about this feature? (edited)

Joseph started a thread. 6/15/2022 1:19 PM

@Kat @Mattia working on this Bazar team document https://docs.google.com/document/d/12Mfm2DxJ54wMFOKpvRYIRmuLRayDvTR1OdT7vb3OExw/edit

Taylor

Hey Luke! This is awesome stuff. I’m going to help streamline the process of dealing with freelance developers, as a matter of priority and tighten up access to various bits and pieces - staging and backups are high on the list too! If our current hosting setup allows for daily backups and hosting a staging site on a subdomain, and you already have the logins - then if you’d like to proceed with #1 then that would be a great help! I’m not aware offhand the specs of our VPS, do you foresee any issues with it running prod and staging as is?

Apologies for the delay getting back to you. Attached is a screengrab showing available storage usage on the VM at the moment, which seems to be a limiting factor. Otherwise based on the CPU usage I believe there is enough overhead to run a password protected staging instance of the cart. Some of that disk space is being used by images so a review of this data would be useful to check it's all required, there appears to be a stale media backup file which may be a good candidate for removal. I couldn't see anything around backups within the control panel so this may need to be activated via a support ticket. Unable to verify if this would be stored separately or consume storage space on the VM

Resource_Usage

128.89 KB

Hey @thisislawatts / @Bazar Contributor - just wanted to notify and apologise, I've been quite knocked out with sickness since last Saturday and we also got some projects that require a good bunch of our team's attention at the moment, so we're quite limited. Hopefully from next week we'll be back to better capacities! (edited)

1

Very nice kick off meeting

@Sigolene was very great to meet you and totally excited to get started ✌️ @Taylor sorry you couldn't make it, hope everything is ok

Action items until next sprint: ✉️ @Mattia invites @Sigolene to backend ✉️ @Mattia invites @Sigolene to monday.com

@Kat makes a loom for @Sigolene regarding Bazar backend

@Sigolene familiarises herself with the Bazar and its intricacies (and weirdness)

The Bazar team will meet on Tuesday 14.00 CET to kick off the next sprint. Much love ✌️ (edited)

1

Mattia

Very nice kick off meeting

@Sigolene was very great to meet you and totally excited to get started ✌️ @Taylor sorry you couldn't make it, hope everything is ok

Action items until next sprint: ✉️ @Mattia invites @Sigolene to backend ✉️ @Mattia invites @Sigolene to monday.com

@Kat makes a loom for @Sigolene regarding Bazar backend

@Sigolene familiarises herself with the Bazar and its intricacies (and weirdness)

The Bazar team will meet on Tuesday 14.00 CET to kick off the next sprint. Much love ✌️ (edited)

Can’t wait for Tuesday! And I’m gutted I missed the kickoff

@Kat there is a prospect seller that is waiting for a second email for 10 days now. Her name is Maria Raffaela. Could you have a look at it asap?

1

also tiny bug in the messaging system

Hey @Bazar Contributors what a great meeting! Very hyped

Few takeaways:

‍♂️Sprint #3 will focus on optimising the Bazar in preparation for an ad campaign l

Ad campaign is scheduled to go live somewhere in September ❷ This sprint will split in two teams:

‍♀️ Listings boosting @Sigolene + @Mattia

Email Strategy @Taylor + @Kat Action items: ✍️ @Kat shares notes from previous sellers interviews with @Sigolene + @Taylor

@Mattia sources further analytics for @Sigolene

‍

@Taylor familiarises himself with CS-CART's API to learn what is possible ✈️ @Taylor looks into turning shipping continents into opt-out rather than opt-in

@Kat (?) posts in #🔥work-in-progress about 2 new team members for the Bazar + next sprint (anyone took a screenshot at the google meet by any chance?)

@Kat posts in #archived-bazar-sellers details about the new sprint

Bazar team meets again Tuesday July 5th 14.00 CET (edited)

3

Mattia

Hey @Bazar Contributors what a great meeting! Very hyped

Few takeaways:

‍♂️Sprint #3 will focus on optimising the Bazar in preparation for an ad campaign l

Ad campaign is scheduled to go live somewhere in September ❷ This sprint will split in two teams:

‍♀️ Listings boosting @Sigolene + @Mattia

Email Strategy @Taylor + @Kat Action items: ✍️ @Kat shares notes from previous sellers interviews with @Sigolene + @Taylor

@Mattia sources further analytics for @Sigolene

‍

@Taylor familiarises himself with CS-CART's API to learn what is possible ✈️ @Taylor looks into turning shipping continents into opt-out rather than opt-in

@Kat (?) posts in #🔥work-in-progress about 2 new team members for the Bazar + next sprint (anyone took a screenshot at the google meet by any chance?)

@Kat posts in #archived-bazar-sellers details about the new sprint

Bazar team meets again Tuesday July 5th 14.00 CET (edited)

I wish we had a screenshot! Having a 4 person meeting with Europe, Africa, South America and Oceana all represented is a special thing

2

Hey guys I think it would be beneficial to have a kickoff meeting btw @Mattia @Kat @Taylor and @thisislawatts to touch base (whenever you're free from Community Platform worlk) regarding Bazar security and development pipeline. Thread preferred day/time.

1

Kat started a thread. 6/30/2022 10:39 AM

Mattia started a thread. 6/30/2022 10:49 AM

great start of the month team

Agenda for todays meeting https://docs.google.com/document/d/138EecCeeNPojytBcBujEJ9z32TxFSYb1RZx8wwyKBxk/edit

Hey team, thanks for today's meeting and sorry for time mess up. Action items:

@Sigolene wraps the top 25 seller analysis and cleans the sheet

@Sigolene or @Mattia makes an explainer video to navigate the doc

@Sigolene or @Mattia work on sample listing to share with sellers

@Sigolene and @Mattia work on email to send out

@Sigolene follows up on rejected card

@Mattia give message rights to @Sigolene ✅

‍

@Taylor hooks up CS-CART with email tool (forgot the name)

@Taylor works out best way to send new message to #activity-bot with each sale from Bazar

@Kat posts in #🔥work-in-progress about 2 new team members for the Bazar

@Kat posts in #archived-bazar-sellers details about the new sprint Let me know if I missed anything

Bazar team meets again Tuesday July 5th 14.00 CET

for real this time! (edited)

1

Thanks for the call today folks, so the two notes I had from today's session: 1. Setup a lightweight backup process to regularly push a copy of code to offsite storage, this would NOT cover database records (eg. customer details) or media files (eg. product imagery). 2. All media images are currently stored on the primary server, this uses up a large amount of disc space and would be better offloaded to a service like S3 which offers more cost effective products.

1

Nice a fairly modern version of git available on the server. (edited)

1

I've created a new Bazar team on GitHub, this will have maintainer access to the code backups coming off of production server https://github.com/orgs/ONEARMY/teams/bazar

1

thisislawatts

I've created a new Bazar team on GitHub, this will have maintainer access to the code backups coming off of production server https://github.com/orgs/ONEARMY/teams/bazar

in case you want to update the thumb

heya, thanks for today

Action items:

@Sigolene works on a homepage listings plan & strategy

@Sigolene tests the email flow

@Sigolene outlines a simple roadmap for listing optimization + ad campaign + email setup

summarises current emails from Bazar

@Taylor hooks up Bazar to Discord

@Taylor studies the email tool in prep for fridays workshop

@Mattia @Kat @Sigolene @Taylor think up possible email flows to optimize bazar

Bazar team meets on Friday 15th 14.00 CET to brainstorm on email strategy Much love ❤️ (edited)

1

Mattia

in case you want to update the thumb

Done! Thanks for sending it over

@Kat could you follow up with this?

1

Hey team here's the action items for this week:

@Kat works on card rejected emails

adds info to guidelines doc ✅

takes the lead on email strategy

@Mattia makes pp account on Klaviyo

@Mattia makes pp(oa?) account on Make

@Mattia makes loom for sigo about homepage content update

@Taylor and @Kat meet to automate invoices

@Mattia and @Sigolene meet regarding ad campaign

@Mattia makes a budget proposal for Promotional Campaign Did I forget anything? (edited)

@Taylor could you replace the bazar bot icon for this one? I made it 200x200px but happy to make it any other size depending on what's needed

Mattia

@Taylor could you replace the bazar bot icon for this one? I made it 200x200px but happy to make it any other size depending on what's needed

Good call! It looks grouse on the bot, working on hiding the previews of the links too

Mattia

@Taylor could you replace the bazar bot icon for this one? I made it 200x200px but happy to make it any other size depending on what's needed

Done and done!

Weird bug, added to feedback.. @Taylor maybe you get the chance to look into it'? https://bazar.preciousplastic.com/products/other/dome-construction-joint-set/ (edited)

Products :: Other :: Dome construction - joint set

Do you guys feel like we need an operations channel for the bazar? So we can keep this exclusively for development and sprints?

Mattia

also tiny bug in the messaging system

@Taylor can we fix this?

Mattia

Weird bug, added to feedback.. @Taylor maybe you get the chance to look into it'? https://bazar.preciousplastic.com/products/other/dome-construction-joint-set/ (edited)

Having a look now... very odd

Mattia

also tiny bug in the messaging system

Where are you seeing this? I cant find this glitch anywhere

I shared the link where the error is encountered, can you not replicate it your end?

Mattia

Weird bug, added to feedback.. @Taylor maybe you get the chance to look into it'? https://bazar.preciousplastic.com/products/other/dome-construction-joint-set/ (edited)

This is due to the product being out of stock, if I add 1 into stock then it looks as expected

1

Mattia

I shared the link where the error is encountered, can you not replicate it your end?

I cant see the link, just the screenshot... is it in another message I cant see maybe?

Taylor

This is due to the product being out of stock, if I add 1 into stock then it looks as expected

This raises a good point - that if this is the OOS behaviour for all products, it's pretty unclear! It should say out of stock at least... not be blank. I'll look deeper.

1

Woohoo! A bug has been fixed

The below "Awaiting Connection" interruption has been removed, feel free to type long messages now without the constant stopping / starting (edited)

2

1

Taylor

Woohoo! A bug has been fixed

The below "Awaiting Connection" interruption has been removed, feel free to type long messages now without the constant stopping / starting (edited)

feel free to let people in #archived-bazar-sellers know! they might be happy to know

Taylor

Woohoo! A bug has been fixed

The below "Awaiting Connection" interruption has been removed, feel free to type long messages now without the constant stopping / starting (edited)

Hey, Not sure if this is fixed. Been getting issues with it all morning.

12:32 PM

Also getting this loading page on the vendor side right now.

Rory - Sustainable Design Studio

Hey, Not sure if this is fixed. Been getting issues with it all morning.

That’s no good! Are you able to send some screenshots of what you’re seeing? Is the awaiting connection “spinner” making a comeback, or something else?

Rory - Sustainable Design Studio

Also getting this loading page on the vendor side right now.

This one looks like an unrelated server error, how long did it hold you back Rory?

Taylor

This one looks like an unrelated server error, how long did it hold you back Rory?

Long enough for me to give up. So maybe 5min

Taylor

That’s no good! Are you able to send some screenshots of what you’re seeing? Is the awaiting connection “spinner” making a comeback, or something else?

Identical to before. Stops you typing and says "Awaiting connection" Zero change that I can notice.

Rory - Sustainable Design Studio

Identical to before. Stops you typing and says "Awaiting connection" Zero change that I can notice.

So the change was just on the customer facing side - the CSS to disable that block doesn't apply to backend it seems... Working on a fix - thanks for flagging that Rory!

For anyone who's been annoyed getting the following "New Thread" emails, only to find no messages from a customer - that problem is fixed! Woohoo! Now you will only get emails when a potential or current customer actually emails you

Taylor

For anyone who's been annoyed getting the following "New Thread" emails, only to find no messages from a customer - that problem is fixed! Woohoo! Now you will only get emails when a potential or current customer actually emails you

nice one @Taylor big bug fix lots of sellers will love ❤️ post it #archived-bazar-sellers (I think that's what you wanted to do

)

1

Hey team, what about this change across the Bazar? #consistency (edited)

4

Just a note - I've disabled the WYSIWYG (What You See Is What You Get) editor on CS-Cart in order to enable custom javascript (That's the official CS-Cart recomendation -> https://docs.cs-cart.com/latest/user_guide/look_and_feel/changing_attributes/add_custom_js_code.html If anyone gets stuck and needs it - please let me know and I can turn it back on and see if it breaks the script, but good chance it's not needed anyway

Taylor

Just a note - I've disabled the WYSIWYG (What You See Is What You Get) editor on CS-Cart in order to enable custom javascript (That's the official CS-Cart recomendation -> https://docs.cs-cart.com/latest/user_guide/look_and_feel/changing_attributes/add_custom_js_code.html If anyone gets stuck and needs it - please let me know and I can turn it back on and see if it breaks the script, but good chance it's not needed anyway

Is this why there is no HTML code editor built into the product page anymore? (Or even the ability to format the listing?)

Rory - Sustainable Design Studio

Is this why there is no HTML code editor built into the product page anymore? (Or even the ability to format the listing?)

Morning Rory, thanks for the message! Nice pickup, it might be related - are you able to check again? I’ve changed a config

Taylor

Morning Rory, thanks for the message! Nice pickup, it might be related - are you able to check again? I’ve changed a config

Looks like its back

1

hey team ( @Taylor ) still need another few days (probably this week) to get klavyo budget approved

We're going through some org adjustments and need to sort them out first. I think we could still work on the email brainstorm and do all the creative/planning heavy lifting first and as soon as we have the account paid we can do all the technical hook ups and go live

2

8:51 PM

also would @Kat @Taylor be ok with anticipating tmw's meeting by 30min?

Mattia

also would @Kat @Taylor be ok with anticipating tmw's meeting by 30min?

What do you mean by anticipating Mattia I’m afraid I don’t understand! But I’m sure I can make it work

eheh poor translation from italian

i mean doing it half an hour before

1

2

Mattia

eheh poor translation from italian

i mean doing it half an hour before

Just alerting you to this bug thats been going on for a while. On the vendor end, the shipping information has (not always but 90% of the time) two street addresses. This is often hard to spot (if you are shipping to a non EU country) and has resulted in many lost parcels (until I realised recently).

Rory - Sustainable Design Studio

Just alerting you to this bug thats been going on for a while. On the vendor end, the shipping information has (not always but 90% of the time) two street addresses. This is often hard to spot (if you are shipping to a non EU country) and has resulted in many lost parcels (until I realised recently).

OOh no, what's that ?!

Thanks for informing

putting it on the bug list!

Kat

OOh no, what's that ?!

Thanks for informing

putting it on the bug list!

I think its a combination of Account Address and Shipping Address?

Rory - Sustainable Design Studio

I think its a combination of Account Address and Shipping Address?

Looks like it, yeah

ok guys got the ✅ Klavijo.. yay!!!

2

1

@Sigolene is not able to make it to the meeting tomorrow, ok for everyone if we push it to thu?

Mattia

@Sigolene is not able to make it to the meeting tomorrow, ok for everyone if we push it to thu?

Works for me!

1

As part of an effort to improve product listing quality moving forward - the admin portal now defines a minimum description length and number of photos for new listings! Hopefully this wont be too annoying (Even for custom listings, it shouldn't be too annoying to upload a couple pics of your logo, lunch and cat or something

) and should have a big impact on making sure all listings convert to sales as best as possible!

2

1

3:28 AM

We are working on having each continent pre-defined as a shipping option as well - Vendor's are welcome to remove them, but it should decrease the work involved to OPT-IN to shipping globally on each new product - without forcing anyone to ship somewhere they'd prefer not to. I'll update once that's live!

1

Taylor

As part of an effort to improve product listing quality moving forward - the admin portal now defines a minimum description length and number of photos for new listings! Hopefully this wont be too annoying (Even for custom listings, it shouldn't be too annoying to upload a couple pics of your logo, lunch and cat or something

) and should have a big impact on making sure all listings convert to sales as best as possible!

Creating an option without images for custom orders is too complex? I see quite a few customer orders coming through and might be a bit annoying for sellers to source relevant images (not sure I would want to upload cat pics on a big sale) and not just one but 3. But otherwise great job! Great steps forward for the Bazar

(edited)

hello! I am curious of the status of the "awaiting review" order status. Did yall decide to use that feature to try to get more reviews?

11:54 AM

btw sales are looking great this month so far. As I rule of thumb I am always thinking that the day of the month should more or less equal (in thousands) the amount of sales so far. We are on the 9th day of the month and the sales are 11K, so above 1k per day

Also conversion rate is .65% so far. Super good ! Only number that is not looking good is the average number of users per month. We used to be consistently near 10k visitors. Now we are down below 8k. So less people are coming to the bazar, but the percentage that are buying is growing.

1

Joseph

btw sales are looking great this month so far. As I rule of thumb I am always thinking that the day of the month should more or less equal (in thousands) the amount of sales so far. We are on the 9th day of the month and the sales are 11K, so above 1k per day

Also conversion rate is .65% so far. Super good ! Only number that is not looking good is the average number of users per month. We used to be consistently near 10k visitors. Now we are down below 8k. So less people are coming to the bazar, but the percentage that are buying is growing.

Buckle in for Klaviyo! I think we will see some real action with that conversion rate and the traffic from the first emails

1

Joseph

hello! I am curious of the status of the "awaiting review" order status. Did yall decide to use that feature to try to get more reviews?

I’m not too sure, I haven’t played with statuses - is that reviewing an order before it being approved maybe?

Joseph

hello! I am curious of the status of the "awaiting review" order status. Did yall decide to use that feature to try to get more reviews?

It's there and ready to be used - but I think we have to spread the knowledge about the availability to the sellers a bit more. Was thinking that we could generally write a new update about bug fixes etc.

Klavjo will also help us streamline a review strategy independent from human input

Mattia started a thread. 8/9/2022 2:24 PM

this seems a powerful plugin https://marketplace.cs-cart.com/products-views-sales.html

Display total views, total orders by product

1

Hey @Bazar Contributor team! Ok so klevjo budget is approved, let's jam on a cohesive strategy and plan to get the most out of it. I would proposed the following steps: 1. We jam asynch on this miro board on various email flows for the Bazar. Would be great if each of us finds 30min/1h to sit down with deep quality time and thinks about most impactful and meaningful email flows for customers and sellers (on the miro board there are a couple of boards named Email flows) https://miro.com/welcomeonboard/TnVsRUxaMEVxdmFaMkpwTnhOajdvZ0JTV0NUaHk3Z3gyV1NodElrY3F4UDdwdWo4VHFBcVdVZlM2aUNVWUNkZnwzMDc0NDU3MzY1NTY3MTQ3MTM2?share_link_id=763121295170 2. We setup a meeting about Klevjo specifically (hopefully by the end of the meeting I can spell it correctly

). I am thinking to invite more stakeholders (some key sellers, joseph, dave, etc..) to get as much inputs as possible and discuss the miro board. Friday 2pm works for everyone? 3. We proceed to create the content, mails and flows on klavjo How does Sept 1st look like as a deadline for this? Feasible @Taylor @Sigolene @Kat ?

2

@Mattia I think its a permissions issue but I can't see the triangular icon on Step 2 of the How to Use page, and same for step 3

6:24 PM

@CitSciWorkshop thanks! @Sigolene is the owner will help you with that ASAP

1

Joseph

btw sales are looking great this month so far. As I rule of thumb I am always thinking that the day of the month should more or less equal (in thousands) the amount of sales so far. We are on the 9th day of the month and the sales are 11K, so above 1k per day

Also conversion rate is .65% so far. Super good ! Only number that is not looking good is the average number of users per month. We used to be consistently near 10k visitors. Now we are down below 8k. So less people are coming to the bazar, but the percentage that are buying is growing.

Just thought on this. Does the bazar experience stronger sales at the beginning and end of a month? From my personal experience I do believe there is a slight payday boost on sales (though don't have any data to prove it?)

Rory - Sustainable Design Studio

Just thought on this. Does the bazar experience stronger sales at the beginning and end of a month? From my personal experience I do believe there is a slight payday boost on sales (though don't have any data to prove it?)

you mean it starts strong in the beginning of the month and ends slower? Not fully sure.. this is last month for example, beyond the big sheetpress purchase seems pretty constant throughout the month.. maybe @Joseph has more insights on this

I was gonna suggest Strong first week, and strong last week. Average middle week. (Upside down Bell curve)

mmh.. which in July's case looks quite there even if not so strong

11:50 AM

but then this is June and doesn't follow that pattern

Yeah, so maybe not the case, maybe just all in my mind.

1

I guess pp community doesn't live the salary life

Very true, fuelled by grants!

Mattia

Hey @Bazar Contributor team! Ok so klevjo budget is approved, let's jam on a cohesive strategy and plan to get the most out of it. I would proposed the following steps: 1. We jam asynch on this miro board on various email flows for the Bazar. Would be great if each of us finds 30min/1h to sit down with deep quality time and thinks about most impactful and meaningful email flows for customers and sellers (on the miro board there are a couple of boards named Email flows) https://miro.com/welcomeonboard/TnVsRUxaMEVxdmFaMkpwTnhOajdvZ0JTV0NUaHk3Z3gyV1NodElrY3F4UDdwdWo4VHFBcVdVZlM2aUNVWUNkZnwzMDc0NDU3MzY1NTY3MTQ3MTM2?share_link_id=763121295170 2. We setup a meeting about Klevjo specifically (hopefully by the end of the meeting I can spell it correctly

). I am thinking to invite more stakeholders (some key sellers, joseph, dave, etc..) to get as much inputs as possible and discuss the miro board. Friday 2pm works for everyone? 3. We proceed to create the content, mails and flows on klavjo How does Sept 1st look like as a deadline for this? Feasible @Taylor @Sigolene @Kat ?

Actually @Rory - Sustainable Design Studio I'd be very curious for your inputs here.. I am sure you have tons of ideas on how to increase users engagement through a meaningful email strategy

Mattia

Actually @Rory - Sustainable Design Studio I'd be very curious for your inputs here.. I am sure you have tons of ideas on how to increase users engagement through a meaningful email strategy

Ill take a look and let you know if I have any thoughts

CitSciWorkshop

@Mattia I think its a permissions issue but I can't see the triangular icon on Step 2 of the How to Use page, and same for step 3

Hello @CitSciWorkshop , apologies for the delayed response. Have you done step 1 to go onto your filtered view ? Once you are in your filtered view, you will be able to filter on the column. DM me if you still have challenges.

Ok guys regarding the Email workshop on miro, would it work for everyone wednesday 3pm cet?

or

(edited)

3

1

9:48 PM

Additionally I have difficulties joining the Bazar meeting on tuesday, could we move it to wednesday too?

or

3

Mattia

Ok guys regarding the Email workshop on miro, would it work for everyone wednesday 3pm cet?

or

(edited)

I can do it! I'll bring my midnight wine with me

2

1

Hey team, FYI I'll be taking a little trip to Berlin August 22nd to Sept 2nd. Ideally this is holiday time but of course always available for urgent stuff.

1

Is @Taylor in the monday bazar weekly ? I don't see him @Mattia maybe you can help me here ? (edited)

CitSciWorkshop

@Mattia I think its a permissions issue but I can't see the triangular icon on Step 2 of the How to Use page, and same for step 3

@Sigolene knew what was going on, looks like this is solved!

1

Kat started a thread. 8/16/2022 1:17 PM

Hey guys, New error just popped up on the bazar seller side. I get this when trying to update prices using the product overview page. But not when I go to the listing and edit individually.

3:52 PM

My items have 3 images and more than 200 characters on the items I am trying to change

Rory - Sustainable Design Studio

Hey guys, New error just popped up on the bazar seller side. I get this when trying to update prices using the product overview page. But not when I go to the listing and edit individually.

Hey @Rory - Sustainable Design Studio , do the individual listings have at least 3 images and a description with more than 200 characters ?

I cannot guarantee all listings do, because I often create customs listings with no image or long description for the client to save money on shipping.

4:15 PM

(Open but hidden)

hey @Rory - Sustainable Design Studio yes we've implemented this feature to make sure the Bazar provides an improved UX for customers so they don't have to sieve through no image listings or listings without enough information. We hope this would make it for a better conversion rate as a whole which will benefit everyone! Now, we do have the hidden listing issue which we're working on (not having those minimum requirements). In the meanwhile would you mind uploading dummy content for hidden listings?

No worries, will start doing that moving forward

Out of curiosity, do you find yourself reusing those hidden listing with multiple customers?

Can't because if the old client wants to see their past purchase, they can see the new clients items/description.

@Kat you think it would be nice to make a custom image for hidden listings so is not so boring/hacky?

4:24 PM

Ok does that mean you also cannot delete it?

Yeah technically you can, but I don't know what happens if you do.

Rory - Sustainable Design Studio

Can't because if the old client wants to see their past purchase, they can see the new clients items/description.

Im not sure how I know this actually. It might not be true...I just thought it was the case for some reason..

@Rory - Sustainable Design Studio wanna join the miro workshop on email strategy? Could see you having a valuable view on many possible flows

Sounds good.

1

cool dm me your email

3

2

1

taking work home

https://miro.com/welcomeonboard/TnVsRUxaMEVxdmFaMkpwTnhOajdvZ0JTV0NUaHk3Z3gyV1NodElrY3F4UDdwdWo4VHFBcVdVZlM2aUNVWUNkZnwzMDc0NDU3MzY1NTY3MTQ3MTM2?share_link_id=222239955309

Sign up | Miro | Online Whiteboard for Visual Collaboration

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2:20 PM

Example Course

Ebay Feedback Automation (Cheeky but done) (edited)

1

hey team, so we have this useful integration on slack about bazar traffic performance. I wonder if we think this could be useful being either transferred here on discord or made public for seller to use that information

--- Looking for feedback on purchases in non-euro transactions --- Hi there Bazar sellers, I was wondering if you could share with me more about non-euro transactions. If we take this example, a US buyer buys from a US seller and therefore sets the currency on the Bazar page to dollar. The price of the listing will therefore be in dollars. Will the actual transaction be done (a) in dollars ? or (b) in euros where the seller and the buyer might need to pay fees for a transaction in foreign currency ? Thanks for your insights

@CitSciWorkshop you might be able to help me out

Sigolene

--- Looking for feedback on purchases in non-euro transactions --- Hi there Bazar sellers, I was wondering if you could share with me more about non-euro transactions. If we take this example, a US buyer buys from a US seller and therefore sets the currency on the Bazar page to dollar. The price of the listing will therefore be in dollars. Will the actual transaction be done (a) in dollars ? or (b) in euros where the seller and the buyer might need to pay fees for a transaction in foreign currency ? Thanks for your insights

@CitSciWorkshop you might be able to help me out

Yes the transaction is still executed in Euro. Currency display is just that. There is even a delay so customers in the past have been charged slightly more or less based on the exchange rate when they approved the purchase vs. when it actually is ledgered by CC providers. Being in the US and having US customers sometimes question if there is another way, i.e. off site, direct billing, sending a check that they can use. Most concerns are generally about exchange rate and the ability of their card to process Euro.

1

Hey team just a thought

shouldn't we work on customer email flow first as it seems the most urgent to meet Bazar goals? Then the others?

3

1

Mattia

Hey team just a thought

shouldn't we work on customer email flow first as it seems the most urgent to meet Bazar goals? Then the others?

Yes makes a lot of sense!

To reduce calls to make we could do a daily recap once a day of all sales on bazar.. something like: "Today's sales on the Bazar: -... -... " @Taylor ?

1

Was trying to create a test seller account under an email where I have a customer account and got the following message : "The username or email you have chosen already exists." This raised a few questions :

what is the username as this is not a given field? --> can we update the error message to the relevant field in error?
after deleting my buyer account for the admin panel, I was able to create a seller account with this email. This means that one email is connected to one account type right?

(edited)

Mattia

To reduce calls to make we could do a daily recap once a day of all sales on bazar.. something like: "Today's sales on the Bazar: -... -... " @Taylor ?

Would this be for the google sheets? Or as part of the email?

Sigolene

Was trying to create a test seller account under an email where I have a customer account and got the following message : "The username or email you have chosen already exists." This raised a few questions :

what is the username as this is not a given field? --> can we update the error message to the relevant field in error?
after deleting my buyer account for the admin panel, I was able to create a seller account with this email. This means that one email is connected to one account type right?

(edited)

That’s spot on. The email address is linked to the ID, so each email can only be assigned to one account. I think I have a better solution, we can use permissions to hopefully streamline registration, or at minimum make a step in registering a vendor account which asks if they already have a seller account. If they do, it prompts them to log in and upgrade

1

Categories bar does not show/is missing

12:27 AM

The Bazar listing promoted on the PP Facebook account

Mattia

Categories bar does not show/is missing

@Taylor could this have been affected when adding the raw material section ?

Sigolene

@Taylor could this have been affected when adding the raw material section ?

I dont think so... I'm checking now

1

Sigolene

@Taylor could this have been affected when adding the raw material section ?

There was no navigation block in the header

I added it back in - no idea how it got removed?! We didnt touch that template yesterday @Sigolene so I dont think it was that - but you never know!

1

Bazar just crashed again... @Kat are you able to send me the hosting provider login? I'm going to look into the logs and see what's going on - it crashed early this morning (3am my time) - and again now... Maybe coincidence? (edited)

Taylor

Bazar just crashed again... @Kat are you able to send me the hosting provider login? I'm going to look into the logs and see what's going on - it crashed early this morning (3am my time) - and again now... Maybe coincidence? (edited)

Hello! Sorry for delayed response! Will share with you

Kat

Hello! Sorry for delayed response! Will share with you

No problem at all! I feel like it's crashing when I try to upload a product...

Any quick way to get the bazar back online?

Kat started a thread. 8/31/2022 4:50 PM

Hey Bazar Team !

I would like to suggest a meeting where we discuss some fundamental questions on the Bazar. I'll start a Miro* board with the 2 main ones I have identified (feel free to add on if needed):

should the Bazar be a selective marketplace (aka select the sellers or continue to accept all)
shipping strategy (encourage sellers to ship worldwide or promote local) @Mattia @Kat @Taylor -if you want to take part @Joseph or others !

What time would suit you next week (CET time)? Mon 1️⃣ 2pm 2️⃣3pm Tues 3️⃣1pm 4️⃣3pm Wed 5️⃣1pm 6️⃣2pm 7️⃣3pm Thrus 8️⃣1pm 9️⃣2pm

3pm (if none of these, ️⃣ for Friday) React to the message with what suits you the best ! I'll be with no signal for a few days so will send the invite based on your votes Sunday evening ✌

https://miro.com/app/board/uXjVPbEmonY=/#tpicker-content

(edited)

3

2

Hello! While adding and making changes to the Academy Bazar guide, I realised that we also have to update the "International Shipping" and "Add shipping regions" (as the setup changed a bit) https://community.preciousplastic.com/academy/business/International_Shipping https://community.preciousplastic.com/academy/business/regions Was also wondering if the two pages about shipping should just be together. Or do you think it's better to keep them separate?

Sigolene started a thread. 9/5/2022 3:49 PM

Is it possible to apply a filter or an order in the viewing of the listings on the seller profile page ? @Kat or @Taylor I suppose you'll be able to help me out :) (edited)

Kat

Hello! While adding and making changes to the Academy Bazar guide, I realised that we also have to update the "International Shipping" and "Add shipping regions" (as the setup changed a bit) https://community.preciousplastic.com/academy/business/International_Shipping https://community.preciousplastic.com/academy/business/regions Was also wondering if the two pages about shipping should just be together. Or do you think it's better to keep them separate?

Thanks @Kat. Yes those pages needed a nice refresh indeed. I wonder how we could build a process whereby the academy does not fall behind the current status of the bazar. Naturally we develop the bazar further but the academy should follow suit otherwise users will get lost with contradicting info. And yes those 2 shipping page should be 1 indeed.

1

I know it's a detail but could we change the order of menu #1 to be in the same order as #2? This can be done in the admin panel right?

Sigolene

I know it's a detail but could we change the order of menu #1 to be in the same order as #2? This can be done in the admin panel right?

if I could add same order as the sections down the homepage? (edited)

Mattia

if I could add same order as the sections down the homepage? (edited)

Yes, I believe it would make more sense to have in 1 and 2 the sections in the same order : machines // moulds // materials // products What do you think ?

2

yes + i meant these categories could also be in the same order

1

Mattia

yes + i meant these categories could also be in the same order

Yep I agree

Had a call this evening with a seller to collect his feedback on the Bazar, here are the main points 1/ slow website : when uploading new content or updating current --> is there a way to improve this ? @Taylor ? 2/ limitations of our chat: not practical to share a high level of detail with the buyer, not possible to make a call, etc. -> this seller sells a lot of customized listings. 3/ chat issues: it often happens (on various devices while having good internet) that the chat writes the 1st words that are being typed but doesn't "catch" the end of the typed sentence. They therefore need to type again the end; @Taylor any insight on how to improve this? 4/ payment: they usually work with a payment in 3 times (deposit/balance/shipping-. This is not something doable on the Bazar right ? @Kat 5/ Shipping : challenge to provide in advance the shipping cost as it is very volatile and depends on the package once the machine has been built, although on the Bazar the shipping (can be/) is paid before the machine has been built. 6/ Mould rental: is this current not a section on the Bazar, can this service be sold?

Sigolene started a thread. 9/12/2022 4:31 PM

Hello! I have the feeling there is something wrong with card payments - I tried multiple times to buy something from different sellers, using different cards (and one of them definitely worked on the Bazar before!), but I always got these errors. Can't seem to see any obvious reason. @Taylor any idea?

1

Hey @Taylor, the system wasn't letting this buyer put his correct postal code when placing his order (message from him below) - it should be 20161 - any thoughts on why? "for some reason your system kept changing my post code. The correct code is 20161. I changed it several times but now I see the wrong code again on the invoice. It shouldn’t make a difference because there is only one Via Regaldi in Milano but if you are in time to correct it before the package ships it might make things a bit easier."

Alrighty, finally the updated guidelines are online

https://community.preciousplastic.com/academy/business/bazar I'm just finding some remaining little bits where I wrote about getting featured on the homepage (which should be more about generally getting featured), so can adjust that. Otherwise, would be great if you can have a look through and see if there is something missing / has to be adjusted

NOW we just have to adjust the titles on the sidebar. See attached how it is currently (as we reused existing pages). My suggestion would be:

Overview
Set up account
Set up payment
Create listings
Set up shipping
Get featured How does that sound for you, any other suggestions?

2

Kat

Hello! I have the feeling there is something wrong with card payments - I tried multiple times to buy something from different sellers, using different cards (and one of them definitely worked on the Bazar before!), but I always got these errors. Can't seem to see any obvious reason. @Taylor any idea?

It’s very likely stripe blocking the crap out of you because they saw you using multiple cards and stuffing transactions

to them that would look like fraudulent activity That’s what I’d assume anyway - as from what I can see it’s still working for other people

1

Sigolene

Hey @Taylor, the system wasn't letting this buyer put his correct postal code when placing his order (message from him below) - it should be 20161 - any thoughts on why? "for some reason your system kept changing my post code. The correct code is 20161. I changed it several times but now I see the wrong code again on the invoice. It shouldn’t make a difference because there is only one Via Regaldi in Milano but if you are in time to correct it before the package ships it might make things a bit easier."

I used to see this issue a lot where I used to work, and turned out 9/10 times it was an address saved in the customers account with a typo, and when they would try to update it or type it in the system would change the address back to the one on file. There isn’t any postcode validation active, so it might even be their computer? (chrome / safari trying to auto fill the address for example)

1

@Kat are you trying to boost numbers for the the bazar?

1

Mattia

@Kat are you trying to boost numbers for the the bazar?

Just being a good community member using the Precious Plastic Ecosystem instead of going around it hehe

1

Kat

Alrighty, finally the updated guidelines are online

https://community.preciousplastic.com/academy/business/bazar I'm just finding some remaining little bits where I wrote about getting featured on the homepage (which should be more about generally getting featured), so can adjust that. Otherwise, would be great if you can have a look through and see if there is something missing / has to be adjusted

NOW we just have to adjust the titles on the sidebar. See attached how it is currently (as we reused existing pages). My suggestion would be:

Overview
Set up account
Set up payment
Create listings
Set up shipping
Get featured How does that sound for you, any other suggestions?

Really good work @Kat, love it

️ I spotted a few times this weird obj thing in the layout.. probably something weird in the code

7:42 AM

"The Bazar will only be able to promote items with +at least+ Europe and US shipping enabled, as this is the biggest user group of the Bazar."

7:43 AM

Actually this is getting messy, do you have a file to provide feedback @Kat ?

interesting... https://bazar.preciousplastic.com/extras/complete-recycling-facility-in-hawaii/

Plastic Recycling Facility For Sale in HawaII

Pent up demand for recycled plastic products Health forces sale Built with the open s

2

They will break the bazar !

Mattia

interesting... https://bazar.preciousplastic.com/extras/complete-recycling-facility-in-hawaii/

Amazing opportunity!

Cool mould

️ https://bazar.preciousplastic.com/moulds/injection-moulds/usb-flash-drive-injection-mould-tool-with-custom-logo-clone/

USB Flash Drive Injection Mould Tool

CNC machined flash drive tool, for turning plastic waste into sellable products! Custom made with your logo free shipping

1

Hey @Taylor

the PDF generated for the order ‎#2509 is really strange, the logo is huge and the listing name & price are not visible in one table. It seems like it might be due to a very large logo size. Could you take a look and let me know how to proceed to avoid this ? Thanks ! (edited)

Sigolene

Hey @Taylor

the PDF generated for the order ‎#2509 is really strange, the logo is huge and the listing name & price are not visible in one table. It seems like it might be due to a very large logo size. Could you take a look and let me know how to proceed to avoid this ? Thanks ! (edited)

Sorted! The image the vendor had uploaded was about 3000x3000px

I reduced it to 500x500px and it's displaying as it should now

1

Hey @Taylor here is the meeting agenda with notes on what we discussed https://docs.google.com/document/d/1qeDO1MDDD9lQoOS-pzXqvZx36bzSL_d3lxm6ncqGtzk/edit For you the doc you shared in advance. Points for you : 1/ Repurchase flow: can you update us on where we stand? Do you agree all listing blocks are created? 2/ you mentioned it would be possible to have klaviyo get to the listing block content from an excel sheet right ? How complicated is it to do so? This would help save a lot of time in the creation process + if we can have a dynamic price update that would be great. 3/ would you like us to review the meeting time? And will tag you on some items on monday

(edited)

13_Meeting (04.10)

Agenda Oct sales : €521 Team structure If a person is blocked because awaiting for team member feedback (for a seller related topic eg: review of the content of an email), write to the person on Discord for a response within 48h

Email (15min) (flow, miro) New buyers & all user base f...

Sigolene

Hey @Taylor here is the meeting agenda with notes on what we discussed https://docs.google.com/document/d/1qeDO1MDDD9lQoOS-pzXqvZx36bzSL_d3lxm6ncqGtzk/edit For you the doc you shared in advance. Points for you : 1/ Repurchase flow: can you update us on where we stand? Do you agree all listing blocks are created? 2/ you mentioned it would be possible to have klaviyo get to the listing block content from an excel sheet right ? How complicated is it to do so? This would help save a lot of time in the creation process + if we can have a dynamic price update that would be great. 3/ would you like us to review the meeting time? And will tag you on some items on monday

(edited)

1/ Agreed! We can use the same cards/blocks for this flow, and update as needed in the future. Good point! 2/ This is in the works, but it's looking possible! I'll update you shortly on how it can look (the product details will be in HTML as well instead of a screenshot - which is great!

1

1:25 AM

3/ I think if we go earlier for me that means Sigo it's at like 4am for you or something right?

I think it's ok for now, lets see how we go after next meeting when I'm actually there

Taylor

1/ Agreed! We can use the same cards/blocks for this flow, and update as needed in the future. Good point! 2/ This is in the works, but it's looking possible! I'll update you shortly on how it can look (the product details will be in HTML as well instead of a screenshot - which is great!

1/ wonderful, when do you think you can send us a test email ? 2/ perfect that would be great 3/ ok !

Sigolene

1/ wonderful, when do you think you can send us a test email ? 2/ perfect that would be great 3/ ok !

Getting there guys! These items are loaded from CS-Cart into Klaviyo directly

Make pulls all items from CS-Cart, aggregates them into a giant JSON file, uploads it to Google Drive, and then Klaviyo imports it automatically and formats it into product blocks!

2

Taylor

Getting there guys! These items are loaded from CS-Cart into Klaviyo directly

Make pulls all items from CS-Cart, aggregates them into a giant JSON file, uploads it to Google Drive, and then Klaviyo imports it automatically and formats it into product blocks!

You're da man!

Mattia

You're da man!

Look at this

Taylor

Look at this

Live feeds of products, with dynamic blocks in emails that show whatever's selling currently, or what the customer has viewed - yussss

2

1

Look at this crazyness @Sigolene... CS-Cart cant provide the URL of an item via the api (I have no words...) But I can get the ID, "seo name" and the category path (but only using category ID's - of course.)

4:33 AM

So item 1062's category path is 2/12/37

4:35 AM

Using split and Vlookup I break that path into actual category names and add the / back in

1

4:38 AM

And then I can re-assemble this into the URL and feed it back into Make to push into Klaviyo. All so we can have working buttons that take customers directly to a product. It's so nuts how complicated such a simple thing can be! And why on earth wouldn't CS-Cart include the url of a product when you request all of the data for it?! Boggles the mind...

Wow crazy indeed that we need to go to such level of complicated for something that seems easy !

VAT in Invoice -- Question from a seller This seller charges VAT to the customers in some cases. She is asking the following: When connected on the seller account --> customer order and wish to print the invoice in PDF, you get an invoice where it is listed VAT option activated (1) but there is no data in the TAX column (2). 1) If the VAT option is activated (1), why is there no data in the VAT column (2)? 2) What "feeds" the VAT column (2) ? 3) the total price here is already VAT included Thanks

@Joseph ?

Bazar academy visibility I believe it would make sense to have a link to the Bazar Academy directly on the Bazar. Would it be possible to add it here under about for example ? Am I mistaken to believe it is not complicated to set up ?

1

3:34 PM

@Kat or @Taylor Is there is a way to do a an excel export of the How to's with URL /title/author...?

Sigolene

VAT in Invoice -- Question from a seller This seller charges VAT to the customers in some cases. She is asking the following: When connected on the seller account --> customer order and wish to print the invoice in PDF, you get an invoice where it is listed VAT option activated (1) but there is no data in the TAX column (2). 1) If the VAT option is activated (1), why is there no data in the VAT column (2)? 2) What "feeds" the VAT column (2) ? 3) the total price here is already VAT included Thanks

Is their now VAT included in the Bazar? The VAT option I use is just an selectable option made by the individual (Looks like this is the case here?) or is it now location based?

Sigolene

@Kat or @Taylor Is there is a way to do a an excel export of the How to's with URL /title/author...?

That should be possible, will have a look!

1

what is the process for the emails we receive from Gunther ? Block the email in gmail ? Anything else ?

Yes, block the email and ignore him. We already tried to discuss with him, it is useless.

1

Might be good same icon as activity channel

Mattia

@Taylor could you replace the bazar bot icon for this one? I made it 200x200px but happy to make it any other size depending on what's needed

this @Sigolene

1

Since its warranted I'm going to log this here. Messages in the Bazar are getting cut off during timeout, and typed text isn't saved all the time when you hit enter to send the message, often cutting off large portions of a message.

1

CitSciWorkshop

Since its warranted I'm going to log this here. Messages in the Bazar are getting cut off during timeout, and typed text isn't saved all the time when you hit enter to send the message, often cutting off large portions of a message.

@Taylor could you learn more about this issue and find out what can be done?

Getting people on the Bazar

3

Took the liberty of adding the link to the bazar academy on the bazar footer

2

Mattia

@Taylor could you learn more about this issue and find out what can be done?

Yep it's well known! I'm close to having it fixed. @CitSciWorkshop you'll note the popup of the little spinning "connecting" wheel which happens every so often while typing a message, when this happens it causes the textbox to "lose focus" I fixed it ages ago for the customer end, however fixing it in the backend for Vendor's has proven to be much more difficult! However I'm not far off a solution and I'll make sure to let you know when remedied

2

Taylor

Yep it's well known! I'm close to having it fixed. @CitSciWorkshop you'll note the popup of the little spinning "connecting" wheel which happens every so often while typing a message, when this happens it causes the textbox to "lose focus" I fixed it ages ago for the customer end, however fixing it in the backend for Vendor's has proven to be much more difficult! However I'm not far off a solution and I'll make sure to let you know when remedied

Yeah I have become accustomed to waiting but I hadn't ever encountered the clipped messages along with it. Glad to hear you're close and thank you for your hard work.

Hey Bazar Dev team. The word email is censored. Which I understand why but isn't helpful when I communicate with my customers after their purchase (and already have their email) telling them I will send them an email with tracking and the build guides for their product when the item ships. Can we adjust it so the word "Email" isn't censored and just "@gmail.com" is?

Rory - Sustainable Design Studio

Hey Bazar Dev team. The word email is censored. Which I understand why but isn't helpful when I communicate with my customers after their purchase (and already have their email) telling them I will send them an email with tracking and the build guides for their product when the item ships. Can we adjust it so the word "Email" isn't censored and just "@gmail.com" is?

Thanks @Rory - Sustainable Design Studio makes a lot of sense. Let us discuss how we can improve this experience for both you guys and buyers

1

Rory - Sustainable Design Studio

Hey Bazar Dev team. The word email is censored. Which I understand why but isn't helpful when I communicate with my customers after their purchase (and already have their email) telling them I will send them an email with tracking and the build guides for their product when the item ships. Can we adjust it so the word "Email" isn't censored and just "@gmail.com" is?

Hey @Rory - Sustainable Design Studio thanks for your feedback, we have removed the forbidden word email and added @gmail.com. Thanks

Thanks

@Taylor i've seen a few cases where sellers have a shipping price for "everywhere" but shipping is not available for my location in France. Any thoughts ? Has anyone had this issue before ?

Sigolene

@Taylor i've seen a few cases where sellers have a shipping price for "everywhere" but shipping is not available for my location in France. Any thoughts ? Has anyone had this issue before ?

I know the issue! Same happened for Germany once… fixing now

1

Taylor

I know the issue! Same happened for Germany once… fixing now

Callie had the same issue while being in California Thanks @Taylor

Just checking, are selling services through the bazar still banned? Because I noticed it was in the excel spread sheet you sent out a while back to sellers. But see a lot popping up on the bazar, which are still there? Whats the final word on this?

Rory - Sustainable Design Studio

Just checking, are selling services through the bazar still banned? Because I noticed it was in the excel spread sheet you sent out a while back to sellers. But see a lot popping up on the bazar, which are still there? Whats the final word on this?

Hi @Rory - Sustainable Design Studio , services are indeed not allowed to be sold on the Bazar. We will remove them, thanks for bringing this up.

Thanks

when a listing is shown as such, it means there is no available stock correct ?

1

cool feature

1

Bazar & Google Ads Hi there Bazar sellers, We haven't updated you here but we are making a test to promote Bazar machines via Google Ads ! The test started mid-Oct and we will run it for 1 month to see if it is worth investing our precious (and limited) resources in google ads. Here is a short debrief on the number of people who have seen the ads and who clicked. We added later on the data to get conversion so will include this in the next update

We would like to ask for your feedback on what other keywords or headlines we could use. Please respond in the thread. ✨ Thanks for your feedbacks

2

Hey, I have a very angry customer due to the fact that when they purchased an item on the PP bazar, and even though the price is clearly marked. They are changed a very different amount by Stripe. Its not the first time but they were expected to pay €4732 but were charged €4937.69. Its not the first time this has happened. In my account I have the equivalent of €4742.65 from stripe. So where has the money gone?

1

In this case its about a 4% difference in price for the client. Any chance I can give you their email so you can officially reassure them, because its not like I can refund them the money as I never received it.

1

Sigolene started a thread. 11/7/2022 8:02 PM

Sigolene started a thread. 11/8/2022 1:10 AM

when typing by mistake @ on fiver

1

Mattia

when typing by mistake @ on fiver

Nice idea ! Let's see what we can and want to implement in that regards

I was not proposing anything, just sharing how other platform do things

1

Mattia

when typing by mistake @ on fiver

Yeah, something in that direction would be the best - if the system recognizes emails, numbers etc. right at the time when they are written (or at least before sending), and then not allow to send it + give information. Oh but actually, this one is a bit simpler, as I assume you COULD still send the message INCL. the "@" sign? So it's basically just noticing an "@"(and maybe numbers) and then showing that message, right? Our setup is probably not too far away from that as it can already recognize certain infos (after sending). I remember @Taylor we spoke a bit about this, and also plugins for recognizing numbers/emails - did you happen to get a bit of an idea what it would mean to set this up?

Hello, the last few days the Bazar has been acting a bit funny. It logs me out about every minute, and refuses my credentials at first to log in. citing possible CSRF attack.

Mattia started a thread. 11/18/2022 6:48 PM

Just a little feedback. Love the emails stating what products are featured every month and the level of rotation. It would however be possibly quite good to let us know 30days in advanced. The front page does make quite a difference to sales and rather than having to adapt for a potential spike on a made to order item, we could maybe prepare some stock in advanced for faster dispatch. Just a though but obviously requires you to decide 30 days in advanced too.

4

1

Sigolene started a thread. 12/1/2022 5:08 PM

Are you all aware the bazar has been down all of today?

Rory - Sustainable Design Studio

Are you all aware the bazar has been down all of today?

yes, we are working with the server company to restore it

Hey All, Just been looking at the analytics for the Bazar. Whats caused the mad drop in users over the last 4 months? Has something changed or is the data no longer correct?

1

2:32 PM

Would you also mind updating the data on the transactions volume per month so vendors can gauge how their performance = the overall? (edited)

Rory - Sustainable Design Studio

Hey All, Just been looking at the analytics for the Bazar. Whats caused the mad drop in users over the last 4 months? Has something changed or is the data no longer correct?

We have been having issues with the tracking of users/conversions due to the change of tracking from google analytics which influences directly this... But you are right, we should add a disclaimer...

Rory - Sustainable Design Studio

Would you also mind updating the data on the transactions volume per month so vendors can gauge how their performance = the overall? (edited)

Totally, we will share an analysis on the performance of 2022 with key data very soon

1

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